Quality Assurance Lead - Pensions - Wiltshire
Permanent
£49,764 - 52,400.00 per annum
Hybrid 50% - 2/3 DAYS IN OFFICE 2/3 DAYS WFH
Full time
Key Requirements and Responsibilities
* Significant post-qualification professional experience in a similar environment
* Expert knowledge in specialist subject area, including policy, legislation, systems, and professional guidelines
* Strong understanding of emerging trends and sector-wide developments
* Proven experience developing and implementing systems, policies, procedures, and best practices
* Excellent ICT skills, including Microsoft Office and specialist software
* Sound knowledge of operational systems, functionality, and capabilities
* Experience in delivering complex projects and contributing to organisation-wide programmes
* Ability to lead service transformation and drive continuous improvement initiatives
* Strong planning, organisational, and workload prioritisation skills
* Ability to manage and evaluate performance against set targets and standards
* Highly effective interpersonal, communication, negotiation, and influencing skills
* Proven problem-solving ability using initiative, creativity, and strategic awareness
* Ability to apply professional judgement in complex, high-impact decisions
* Experience advising senior leaders, councillors, and external partners on complex or sensitive issues
* Confident in representing the service or council internally and externally
* Skilled at balancing conflicting requirements and negotiating successful outcomes
* Contribute to the development of long-term strategies and policies
* Track record in identifying risks, trends, and service performance issues and recommending actionable solutions
* Responsible for setting service standards and working practices that have council-wide impact
* Ability to monitor and review service delivery and implement change where needed
* Postgraduate professional qualification and/or significant relevant experience at a technical/professional level
To find out more information please contact Abbie at (url removed)
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency. #J-18808-Ljbffr