Are you passionate about wellness, exceptional guest care, and delivering world‑class treatments? We're looking for a Spa Therapist to join our professional and friendly spa team. As a Spa Therapist, you'll embody trust, reliability, and excellence—ensuring every guest receives a memorable and rejuvenating experience. Your warmth, professionalism, and high standards will reflect our spa's commitment to luxury and wellbeing.
What You'll Do
* Perform a range of spa treatments to the highest professional standard, ensuring each guest feels cared for and receives the appropriate aftercare advice.
* Recommend suitable products to guests, highlighting your top three suggestions to enhance their experience and continue their wellness journey at home.
* Support the efficient running of spa operations, maximising treatment room occupancy and ensuring therapist schedules are well managed.
* Maintain immaculate cleanliness and presentation across all treatment rooms and spa areas, replenishing amenities throughout the day.
* Ensure all health and safety procedures are followed at all times, maintaining a safe environment for both guests and colleagues.
* Assist in managing bookings and guest information accurately, ensuring a seamless experience from start to finish.
* Contribute to a culture of care, collaboration, and professionalism within the spa team.
Qualifications
* A qualified and confident Spa Therapist (NVQ Level 3, or equivalent).
* Passionate about wellness, guest experience, and luxury service.
* Reliable, professional, and committed to maintaining the highest standards.
* Positive, approachable, and a supportive team player.
* Skilled in recommending treatments and retail products to enhance guest wellbeing.
Benefits
* Food & Beverage Discounts: Enjoy mouthwatering discounts at our restaurants and bars.
* Employee Discount Rates: Access unbeatable travel discounts at our hotels.
* Explore by Marriott Bonvoy: Benefit from team member travel rates across Marriott International hotels worldwide, as well as discounts on food and beverage, spa treatments, and retail.
* Refer a Friend Scheme: Share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
* Long Service Incentives: Celebrate your commitment with special rewards and recognition for your loyalty over the years.
* Employee Assistance Programme: Receive support and guidance when life throws its curveballs.
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