Description At The Guinness Partnership, our residents are right at the heart of everything that we do. We have a new opportunity for a Safeguarding & Domestic Abuse Officer to join our Safe Neighbourhoods team in Oldham on a full-time permanent basis. As a Safeguarding & Domestic Abuse Officer, you will manage and investigate safeguarding and domestic abuse reports covering a national geographical area, you will manage issues around safety, risk and safety planning. This will involve early intervention remedies, multi-agency working and assessing risk. The successful candidate will have an excellent understanding of safeguarding and domestic abuse principles and legislation and the ability to make decisions in line with legislation, you should also have excellent communication skills and be able to work well under pressure. Key responsibilities: Manage a volume of routine and complex cases. To carry out thorough and effective investigations into reports of Safeguarding and Domestic Abuse To adopt a person-centred approach when investigating Safeguarding and Domestic Abuse Identify vulnerability at the earliest opportunities. Provide high level of customer service in line with Guinness’s Customer Service Standards. Take ownership of allocated cases in accordance with Guinness’s policies and procedures. Complete risk assessments and take any action required to mitigate risk. Liaise with stakeholders and external partner agencies to co-ordinate safeguarding and domestic abuse responses. We’re looking for someone with: Good knowledge of relevant legislation and current best practice - such as Domestic Abuse Act 2021, Care Act 2014, and the Children's Act 1989. Good attention to detail, maintaining accurate records within agreed service levels and targets. Ability to prioritise to meet changing demands. Proven problem-solving and decision-making skills. Resilience and an ability to deal with challenging situations and deliver sustainable outcomes. Self-motivation with the ability to plan and work effectively within a high level of supervision. Excellent oral and written communications Ability to demonstrate Guinness behavioural competencies. Proven experience of working in a social housing or relevant agencies. Proven experience of building relationships with external agencies. Experience of compiling reports. We understand that flexibility is important, so we offer hybrid working, you will need to be able to work 3 days a Week in our Oldham office, with the option to work remotely for 2 days a week. If you are interested in joining us and would like to apply for this role, please review the role profile to ensure you meet the essential criteria. TTJGP REEDTGP