Overview
Coordinating activity and providing specialist system support in the operation of the Trust's governance, standards, Local Risk Management System (DatixWeb) and databases so that they are fully integrated and utilised across the organisation. Supporting the delivery of effective quality governance and risk management processes. Will be an in-house expert and system administrator for the Local Risk Management System (DatixWeb), which currently comprises of Incident Reporting, Complaints, Alerts, Actions, Mortality and Risk Register modules, and any other governance systems procured or operated within the Trust. Coordinating new system set up or design change; will lead in new module implementations, will provide user training, and will provide system support to all users. The role will be responsible for system quality assurance, including data entry accuracy, completeness and security. Providing information to the Team and wider Operational teams that reflect the safety status within the Trust, ensuring that information is available and in a form, so that a whole systems view is established. Supports the design and reporting of information to enable improved reporting.
Responsibilities
* Act as in-house expert and system administrator for DatixWeb and other governance systems as procured or operated within the Trust.
* Coordinate new system setup or design changes and lead in new module implementations.
* Provide user training and ongoing system support to all users.
* Ensure system quality assurance, including data entry accuracy, completeness and security.
* Provide information to the Team and wider Operational teams reflecting the safety status within the Trust; present information in a form that supports a whole-systems view.
* Support the design and reporting of information to enable improved reporting.
Personal Attributes
You will be highly motivated with excellent communication skills, able to work under pressure, and willing to learn and develop within the role. The role is diverse, with each day bringing new challenges. You should be reliable, flexible, self-motivated and able to problem solve. A proactive "can do" attitude is required, with a commitment to producing high-quality work. You should be an excellent team player, highly organised, with excellent verbal, written and IT skills, and able to remain calm under pressure. An ability to work independently is required, effectively prioritising and managing the varied workload of the Datix Team, including system reconfiguration, production of reports and the delivery of training to other staff within the Trust.
About the Trust
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust. Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with opportunities to share their experiences. In the latest staff survey, 61% of colleagues shared their views. It was highlighted that:
* 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
* 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
* 81% said that care of patients and service users is the Trust's priority, compared with an England-wide average of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a strong response rate indicating good staff engagement. We continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistently top-quartile performance in the annual staff survey and Pulse surveys.
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