Salary: £47,200 (National) or £51,200 (Croydon) plus skills allowance of up to £10,200 pending assessment.
Location: Croydon, Manchester, Liverpool or Sheffield on a hybrid basis
Advert Close: 11:55 pm Thursday 14th May 2026
Please note that this role requires Security Check (SC) clearance, which would normally need 5 years’ UK residency in the past 5 years.
What you'll bring to the role
A Senior Infrastructure Engineer builds, administers, transitions, supports, and maintains infrastructure services throughout the service lifecycle, in line with departmental policy and Home Office strategy.
This role acts as a 3rd line operations subject matter expert and includes responsibility for managing staff and overseeing workloads. You will focus on improving service quality and shifting appropriate work to earlier support tiers.
You will work as part of a team of Infrastructure Engineers to ensure services are effectively integrated, delivered, and operated. This includes working closely with third‑party suppliers and technical architects to translate architectural designs into reliable operational services.
You will oversee incidents and problems, liaising with users, colleagues, and third‑party providers. You will also contribute to broader management activities, including service improvements, onboarding new services, problem management, and staff development.
In this role, you will develop subject matter expertise in specific products and technologies and provide guidance and support to junior engineers.
You’ll have a visible passion for Infrastructure Engineering, with the following skills or strong experience in:
* Responsible for maintaining focus on the whole service delivery lifecycle, from design to delivery including maintaining, updating, improving documentation for colleagues to follow at all levels and an ability to build solutions (DESN)
* Continual service improvement (including seeking opportunities to shift left), and improving guidance and processes for colleagues and customers (TEST)
* Providing direction and coaching to more junior team members (OFCL)
* Dissecting a problem into its component parts to identify and diagnose root causes, allowing problem resolution (USUP)
* Agile development and continuous integration principles (ITOP)
* The technical concepts required in your role and an ability to build solutions & decommission solutions (HSIN)
What's in it for you?
* A civil service pension with employer contribution rates of at least 28.97%.
* In-year reward scheme for one-off or sustained exceptional personal or team achievements.
* The ability to potentially adopt flexible working options that suit your work/life balance, plus the opportunity in future to take a career break.
* 25 days annual leave on appointment, rising with service.
* Eight days public holidays, plus one additional privilege day.
* 26 weeks maternity, adoption or shared parental leave at full pay, followed by 13 weeks statutory pay and a further 13 weeks unpaid, after qualifying service.
* Maternity and adoption support leave (also known as paternity leave) of two weeks full pay, after qualifying service.
* Paid leave for fostering approval processes, support when a child is substantively placed with you plus a foster to adopt policy.
* Support for guardians and kinship carers.
* Corporate membership of ‘Employers for Carers’ providing additional information and advice for carers, plus a ‘Carer’s Passport’ to discuss workplace needs and underpin supportive conversations.
* Time off to deal with emergencies and certain other unplanned special circumstances.
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