What you’ll do:
* Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics.
* Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
* Own the change agenda landing transformation initiatives with clarity, urgency and pace.
* Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of.
* Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
* Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels.
* Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve.
* Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse tea
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