Client Services Manager - London Edmonton Green / Hendon
£30, - £31, (Including Allowances) per annum
37.5 hours per week
Permanent
Pets and people at the heart of what we do.
Do you have a business mind and a social heart? If so, PDSA has a great opportunity for you. As the UK’s leading veterinary charity we exist to treat the sick and injured pets of people in need, and every member of our team is essential in fulfilling this mission.
We are currently looking to recruit Client Service Managers to champion customer service, lead a reception team and provide administration support within our Pet hospitals to support delivery of an efficient, professional and caring veterinary service to the local community.
This role has responsibility for managing all aspects of client services within our Pet hospitals, including reviewing and improving customer service, supporting internal and external communication, compliance with client facing risk assurance processes and formulating local community relationships.
Our successful candidates will have experience of leading individuals in delivering a high standard of customer service, working in an office administration or facilities management environment and be computer literate with proficiency in various Microsoft Office programmes and databases.
In addition excellent benefits are offered including 25 days holiday.
London weighting allowance will be provided where applicable.
The closing date for this vacancy may be brought forward should we receive sufficient candidates.
*Please note that this vacancy has an extended closing date so we may not be able to respond to you as promptly as we normally would. We will be in touch ASAP, thank you for your patience.