Overview
Pioneer Aero Supply is a leading aviation aftermarket parts supplier with a rich history of excellence and reliability in the aerospace industry. We specialize in providing high-quality, cost-effective solutions for aircraft operators, MRO facilities, and airlines worldwide. Our commitment to service, innovation, and operational efficiency has positioned us as a trusted partner in the aviation aftermarket sector.
Job Summary
The Repair Coordinator will support the Repair Manager within the Repairs Department. The individual will oversee all repair orders as they move through the repair process, review quotes and workscopes for quality and accuracy, and maintain open communication with vendors as well as Pioneer’s purchasing, sales and logistics teams. This role ensures efficient management of repair processes, vendor relationships, vendor selection, and operational excellence. This is a hybrid role with 3-4 days onsite in Crawley, UK.
Key Responsibilities
* Create and process repair orders with accuracy, ensuring compliance with company policies, aviation regulations, and industry best practices.
* Obtain and compare written quotes/workscopes from approved repair vendors, negotiating favorable terms to ensure cost-effectiveness and optimal turnaround time (TAT).
* Update and maintain the repair management system (including SalesForce) with expected delivery dates to ensure accurate information on open orders.
* Identify and establish relationships with Part 145 Repair Stations to expand sourcing options and improve cost efficiency and service reliability.
* Assist with maintaining detailed performance metrics for suppliers, including cost, quality, and turnaround time, to support data-driven decision-making and continuous improvement.
* Identify opportunities to approve operational processes and improvements.
* Prepare, dispatch, and ship repair orders from the UK warehouse where required.
Qualifications and Skills
Required:
* Detail-focused with strong organizational and follow-up skills
* Comfortable managing multiple tasks and deadlines
* Exceptional verbal and written communication skills
* Proficiency in data entry and supply chain management and/or inventory management, including experience with CRM and inventory management software
* Reliability and punctuality with proven ability to meet work schedules and deadlines
* Ability to work independently and as part of a team
Preferred:
* Experience with SalesForce and Google Workspace (Docs, Sheets, Gmail) or Microsoft Excel
* Experience in aviation purchasing, procurement, or supply chain coordination
* Comfortable negotiating with vendors
* Familiarity with aviation industry practices, regulations, and terminology
Why Join Pioneer Aero Supply?
We value integrity, operational excellence, and continuous growth. As an emerging key player in the aviation aftermarket sector, we provide opportunities to contribute to global aviation safety and reliability while developing careers in a dynamic and collaborative environment.
Equal Employment Opportunity & Compensation Disclosure
Pioneer Aero Supply is an Equal Employment Opportunity (EEOC) employer, committed to fostering a workplace that embraces diversity and ensures fair treatment for all employees and candidates, regardless of race, color, religion, gender, national origin, age, disability, or any other legally protected characteristic.
As a global company, we consider several factors when determining fair pay. The salary range provided reflects a good-faith estimate of what Pioneer Aero Supply reasonably expects to pay for this position. Actual compensation will be determined based on factors including qualifications, region, experience, and the value brought to the organization.
Employment Details
* Seniority level: Entry level
* Employment type: Full-time
* Location: Crawley, United Kingdom (hybrid: 3-4 days onsite)
* Industries: Airlines and Aviation
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