We are working with a fantastic consumable business, based in Derby who are looking for a Sales Administrator to join their successful wholesale company. You will provide excellent customer service and administration skills as part of the busy processing team.
To be considered for the role, you’ll require the following essentials:
Current or recent experience within a customer service/administration role
Strong knowledge of MS Office, particularly MS Excel
Previous experience of processing orders
Excellent communication skills - written and verbal
Ability to work to strict deadlines
Work well under pressure
The ideal candidate will have proven experience within a customer service/administration role with experience of processing customer orders. You will be very organised and have fantastic attention to detail. Having experience of dealing with couriers would also be advantageous.
Within this position, you’ll be:
Processing orders on the bespoke system in a timely manner
Liaising with customers via phone and email
Answering all calls with a professional manner
Handling incoming deliveries & stock & matching upto the delivery notes
Updating purchase orders on the system
Processing web and stationary orders
Ensuring that fixed prices or discounts are updated accordingly
Working as part of a team & supporting the team & the wider business as required
Producing courier labels
Promoting new business and upselling to existing customers
Provid...