Facilities Manager - CannockCompany DescriptionMcArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.Job DescriptionWe’re looking for a proactive, hands-on Facilities Manager to join the team at our West Midlands designer outlet centre. Reporting to the Centre Manager, you will orchestrate everything from cleaning, landscaping, and security to health & safety, tenant transitions, and refurbishments – all while keeping our guests smiling.What you'll be doing...Ensure the smooth and efficient day-to-day operation of the centre.Oversee contractors and facilities management contracts, ensuring all KPIs and SLAs are consistently met.Lead capital expenditure projects and implement sustainability initiatives, optimising utilities to support environmental and cost objectives.Develop and maintain strong relationships with tenants, facilitating seamless transitions and refurbishments.Uphold the highest standards of health, safety, and regulatory compliance across the centre.If you are passionate about delivering exceptional customer experiences and have a talent for keeping operations running seamlessly, this is your opportunity to excel and make a real impact.See job description for a detailed description of the responsibilities.QualificationsProven experience in property/facilities management, preferably in retail or hospitality.Solid knowledge of risk, security, and environmental management.IOSH, NEBOSH, or relevant qualifications.Track record in budgeting and confident with MS Office.Fluent English, great communication, and a knack for problem-solving.Additional InformationCompetitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.Volunteering Days: Benefit from 2 paid volunteering days per year.Exclusive Discounts: Access special discounts at our Designer Outlets.Flexible Working: Hybrid working options where possible to accommodate your needs.International Exposure: Work with colleagues across eight countries within a global organization.Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact Recruitment@mcarthurglen.com