Job Description
Job Details
Grade: 9A
Hourly Rate: £23.90 - £25.81
Hours: 35 hours
Salary: £43634.06 - £47119.81 (Pay award pending)
Contract Duration: Permanent
***Closing date has now been extended until 6th April 2026, with applications from external candidates welcome
Role Purpose
The Central Locality is seeking a committed Assistant Service Manager to join us on a permanent, full‑time basis (35 hours per week) at an exciting point of management restructure and service development. This is a pivotal role for someone who is motivated to empower staff, strengthen operational practice, and contribute to a positive and forward‑looking team culture.We are looking for an individual who can support staff to work confidently and autonomously, while helping to review and improve processes, systems, and overall team performance. Working closely with the Service Manager, you will play a key role in shaping how the locality operates and ensuring the smooth day‑to‑day running of the service.
The role includes overseeing and supervising the team, supporting with allocations and the triaging of incoming work, authorising decisions, and maintaining effective operational oversight. This post does not carry a caseload, although there may be occasions where council officer duties are required.This is an excellent opportunity for someone who enjoys supporting others, strengthening practice, and contributing to meaningful change within a developing management structure.Key responsibilities
* Supporting staff through supervision, coaching, and reflective practice
* Assisting with allocation and oversight of cases
* Promoting safe, strengths‑based, person‑centred practice
* Building strong relationships with partners across health, education, and community services
* Contributing to service development and continuous improvement
Essential
A degree or diploma equivalent in Social Work, OT or Nursing
Ability to work within a statutory - Experience of outcomes focussedapproach to assessment.- Excellent interpersonal skills.- Clear value base which includes anunderstanding of non-stigmatising andnon-discriminatory practice.- An awareness of issues which relateto older people, adults with disabilities,mental health, people at risk of harmand those at risk of social exclusion.- Negotiation skills and an ability towork in partnership with service users,carers, colleagues and otheragencies.- Experience of risk assessments.
* Experience of chairing and a MDT
A current driving licence and use of a vehicle is an essential requirement of this post.
* If you have a disability which precludes you from holding a drivers licence, Scottish Borders Council will take into account its responsibility to make reasonable adjustments to allow for your disability. Should it be possible to make such an adjustment in order that you can undertake the travel responsibilities of the post, this will be taken into account in consideration for this role.
Informal Enquiries
Informal enquiries may be made to Hayley McKenzie at hayley.mckenzie@scotborders.gov.uk
Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.
Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.