Overview
Job Title: Receptionist - Bedfordshire Probation Service (Temporary)
Employer: Brook Street Recruitment (on behalf of the Probation Service)
Location: Bedfordshire
Pay Rate: £12.21 per hour
Hours: Monday–Friday 9-5 (with one evening shift per week, 1:00pm-8:00pm)
Contract: Until December 2025, with possibility to extend
Note: Successful candidates will be required to undergo SSCL vetting, which may take up to 6 weeks.
About the Role
We're recruiting a Receptionist to join the Probation Service in Bedfordshire. This is a frontline role where you'll be the first point of contact for visitors, people on probation, and staff, while also supporting the safe and efficient running of the office.
Key Duties
* Welcome and log visitors, issue passes, and notify staff
* Answer calls, emails, and basic enquiries, referring specialist queries where needed
* Support building operations: mail, deliveries, stationery/PPE orders, room and desk bookings
* Handle petty cash and travel warrants for people on probation
* Assist with safety and security checks: fire alarms, CCTV monitoring, and act as Fire Warden/First Aider (training provided)
* Provide confidential admin support: updating records, maintaining databases, and handling sensitive documents
* Stay alert to safeguarding or risk issues and escalate appropriately
Skills & Experience
* Strong customer service and communication skills
* Confident with Microsoft Office (Word, Excel, Outlook)
* Professional, organised, and calm under pressure
* Experience in criminal justice or customer-facing roles is desirable
Apply
If you're organised, professional, and ready to make a difference, please apply online or contact Basheer at:
Basheer.Dawoud@brookstreet.co.uk with your CV and contact details
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, Brook Street will interview the best candidates from within that group.
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