Contract: Permanent
Location: Nottingham Head Office
Recruitment Partner: Anastasia Walker
What you'll be doing
As an Employee Relations (ER) Advisor, you'll be the first point of contact for ER guidance and support; helping leaders navigate people matters with confidence, consistency and fairness. Reporting into the ER Manager, you will provide accurate advice on matters such as disciplinary, grievance, absence, parental leave or other ER related topics while handling all matters confidentially, navigating systems and documenting information.
Key Responsibilities
* Receiving calls via the line manager phone service and providing appropriate and accurate advice.
* Answering detailed questions about disciplinary, grievance, absence management, parental leave or any other ER related topic.
* Being able to navigate systems, provide accurate advice and document information simultaneously.
* Handling all matters confidentially.
* Being part of a small and cohesive team.
* Contributing to additional department tasks and responsibilities as and when required.
What you'll need to have (our must-haves)
* Experience in handling a broad range of ER cases, ideally within a fast‑paced environment.
* Confidence with coaching and influencing managers at all levels.
* Ability to communicate complex issues clearly and sensitively.
* Highly organised and detail‑focused.
* Knowledgeable about current UK employment law and ER best practice.
* Confident computer user with a solid knowledge of Microsoft applications.
It would be great if you also have
* CIPD Qualification
Rewards designed for you
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
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