This stylish hotel is off the M65, ideally located on the border of Hyndburn and Blackburn located within the Frontier Retail Park. Local attractions such as Blackburn's historic cathedral, the Blackburn Museum & Art Gallery, King George's Hall, and Blackburn Empire Theatre are only a 10-minute drive away.
The hotel encompasses 150 bedrooms and has substantial parking available for big group bookings. The hotel has a friendly, upbeat, comfortable feel and embodies Hampton's culture of Hamptonality perfectly. Our team will welcome you with a bright smile and are multiskilled to support you on both the reception desk as well as in our lounge, bar, and during breakfast. There is a spacious lounge area where guests can enjoy a relaxing drink and some food, or they may choose to take advantage of the onsite gym. The spacious and friendly lounge area is the perfect setting to meet with your family, and friends, or to organise a small meeting with a client or colleagues.
This is a cluster role
overseeing both Stanley House Hotel & Spa and the Hampton by Hilton,
Blackburn.
Day in the life of:
As the leader of the hotel property function, you
will have full oversight of all general maintenance related tasks. You will
ensure all maintenance activity is carried out to a high standard. You will
lead a small team, overseeing their output and supporting their continued
development. You will remain accountable for the function’s compliance and task
completion.
The successful candidate will report directly to
the hotel's General Managers and you will work collaboratively with management
teams across both sites. However, this position does work independently and
requires a self-motivated individual. You will use software on a daily basis to
support the logging and prioritising of the department’s workload.
This is a highly technical position, requiring a
hands-on approach to the completion of tasks. You will have a generalist
knowledge base on a range of maintenance procedures. Aligned with this, you
will also have the confidence and capability to lead asset reviews with
regional leaders and directors, ensuring the hotel is represented well at all
times.
Example key responsibilities:
* Carrying out HR duties, such as
interviewing, 1:1’s, appraisals and personal development of team members.
* Delivering training and coaching to team
members. Spotting re-training needs when they arise.
* Ensuring the team’s continual
development, taking advantage of any training, workshop, and further
education opportunities.
* Appropriate absence management.
* Rota duties, in line with the needs of
the business.
* Use of the HR and payroll system; Fourth
Hospitality.
* Hands on approach to carrying out general
tasks within the department. Excellent organisation skills, able to
prioritise the workload efficiently.
* Undertake pro-active and re-active
maintenance to the property in line with the strategic activity calendar.
* Painting and decorating.
* Maintenance and upkeep of mechanical
equipment associated with the plant room.
* Review the water hygiene management and
associated monitoring and recording of such activity.
* Review and maintenance for kitchen asset
equipment and hotels structure services & FF&E.
* General knowledge of all aspects included
in the general upkeep and maintenance of an operational hotel.
* Ambassador of fire life safety ensuring
the corrects controls and procedures are in line. Hands on support and
record keeping for testing alarms. The Property Manager is a Fire
Marshall.
* Knowledge base to resolve emergency
issues (e.g. mechanical breakdown & power outages). Full understanding
of the maintenance/asset relevant points within hotel’s crisis manual.
* Daily use and upkeep of the hotel’s
online Compliance tool.
* Overview and responsibility for the
hotels maintenance reporting system (Quore).
* Ensuring the hotels, yourself and the
team are always in compliance with the Health and Safety at Work Act
1974.
* Key contact and lead for all internal and
external audits. Ensure proactive and reactive maintenance is carried out
to keep the hotels compliant.
* Key onsite contact for all contractors,
ensuring the start to finish project is aligned with H&S standards
during each contractor visit.
* Review the daily recorded checks of the
asset, including bedroom checks
* Leading monthly director asset reviews,
ensuring all previous month’s actions have been completed and
recorded.
* Carry out hotel inspections in
conjunction with Compliance Centre. Record keeping of inspections,
solutions and resolution.
* Delivering of training to the hotel team
as required on related topics.
What you'll get in return:
* Exclusive Team Member discounted stays
and 50% off F&B across the leaf HOSPITALITY portfolio
* Continuous learning & development
opportunities
* Free access to 24/7 employee assistance
program
* Team member of the month - £100 and Team
member of the year - £500
* Uniform Provided
* Competitive pay and package including
TRONC
* Additional annual leave and family leave
* Additional pension contribution
This hotel is managed by leaf
HOSPITALITY who is a hotel management company that has one simple value that
underpins everything we do: be excellent. We work with branded and independent
hotels. Our vision is to be a leader in the market where every member of our
team plays a part in delivering excellent service to our guests, owners, and
team members.
#BeExcellent #BeHuman
#HaveIntegrity #BeEntrepreneurial