Speedwell Court is a beautiful, purpose-built home that provides an exclusive setting and high-quality residential and dementia care to its elderly residents. Staff are committed to looking after the health and wellbeing of residents. This includes providing a range of activities to get involved with, serving delicious, nutritious meals, and helping them to enjoy their lives to the fullest.
Please note: The position of Administrator is a 12-month fixed-term contract, for maternity cover. There is, however, potential to extend this or take on a permanent contract. The contract is based on 40 hours a week and does include alternate weekend working.
Location: Speedwell Court, Mansbridge Road, West End, Southampton, SO18 3HW.
Pay: £12.50-£13.10 per hour.
The Role:
1. You have the important role of managing administrative systems and processes to the highest standard to help our Home Manager and the team run the service both safely and effectively.
2. You will manage scheduled administration duties alongside responding to ad-hoc requests from residents, visitors, care home employees, and Abbeyfield employees from other locations. You maintain and manage accurate records related to the management of the home, including finance, residents, and employees.
3. As the face and voice of the home, you welcome and assist visitors, residents, and employees, providing a welcoming reception service both face-to-face and over the phone, either dealing with queries yourself or directing them to the relevant person.
4. You will support your colleagues by providing office functions, such as responding to telephone calls, emails, faxes, and correspondence, processing incoming and outgoing mail, photocopying and printing, filing and archiving, taking notes, producing minutes, and responding to requests for information.
5. To enable your colleagues to work effectively and professionally, you maintain adequate supplies of stationery, forms, promotional literature, uniforms, and badges, and assist with the coordination of repairs and maintenance.
At Abbeyfield, we are committed to rewarding our staff for their hard work. Our benefits include:
* Generous paid leave
* Learning and career development opportunities
* Company pension
* Discounted gym membership
* Shop and save vouchers
* Free onsite parking
* Medical cashback scheme allowing costs of medical expenses (e.g., dental, opticians, and much more) to be claimed back
* Opportunity to apply for a 'Blue Light Card' offering discounts in various shops and restaurants, etc.
About You:
* If you have strong administration skills, this job gives you the opportunity to use these strengths daily for a bigger purpose – to keep residents safe and happy.
* You must be experienced in administrative roles and be familiar with office procedures and systems. You will also be highly organized and able to work using your own initiative and without supervision.
* Computer literate with a working knowledge of Word, Excel, and email. You must also demonstrate strong numeracy and literacy skills and be able to communicate and interact well with a wide range of people in varied situations.
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