Job Description
We are looking for a CRM Marketing Executive to join our growing team. Reporting to the CRM Marketing Manager, you’ll support the planning, building and execution of email and SMS marketing campaigns for Memento Exclusives and all partner websites across B2B and B2C audiences.
Memento Exclusives is the leading sports memorabilia specialist and the official licensed partner of Formula 1®, MotoGP™ and UFC. We create and sell authentic, high-quality memorabilia for fans around the world.
As a CRM Marketing Executive, you’ll play a key role in delivering best-in-class customer communications. You’ll manage day-to-day campaign execution, segment customer data, analyse performance metrics, and help implement strategies that improve customer engagement, loyalty and conversion.
Key Responsibilities:
Email and SMS Delivery:
1. Build and deploy campaigns within the CRM platform (Klaviyo) in collaboration with the wider marketing team.
2. Maintain an accurate and consistent CRM activity calendar for your assigned sports verticals.
3. Support the execution of automated flows and customer lifecycle journeys.
4. Apply best practices in email and SMS marketing for both B2B and B2C audiences.
5. Contribute to initiatives that drive database growth, engagement and retention.
6. Ensure all communicati...