Role: IT Support Engineer
Location: Chelmsford, Essex
Salary: Up to £30,000
Type: Full-time, Permanent
Job Description
Our client is a growing managed service provider who specialises across the NHS Health and Justice (H&J). They are looking for an ambitious individual to provide IT deskside support which can range from basic PC and printer support to network connectivity.
This job requires you to have a full, clean, and valid UK driving license along with access to suitable car as you will be expected to drive to various locations within the UK.
You will be expected to undergo DBS, NPPV level 3 and HMPPS Cat A Security Clearance vetting if you are not already vetted, with a failure to do so or failing to achieve the vetting resulting in the termination of your employment.
Working Pattern
Monday to Friday - Service Desk hours from 08:00 to 20:00, therefore you will be contracted to work a shift of 7.5h (Plus 1h lunch) during this window as required.
Key Responsibilities
* Act as the first-line IT support resource, building and maintaining strong technical knowledge to effectively support our users.
* Troubleshoot, diagnose, and resolve IT issues efficiently, escalating complex incidents to senior technical teams when required.
* Provide support across all sites and customer locations nationwide.
* Maintai...