Job description: General Manager role for a well established and growing Pallet Distribution and Full Load business based in the Swansea region of South Wales.
Job Purpose:
To provide full leadership and direction across the transport operation-ensuring safe, legal, and efficient delivery of services while growing profitability, maintaining strong customer relationships, and driving continuous improvement. This role is the senior-most position in the company day-to-day and acts as the central link between the business and the Board.
Key responsibilities:
Business & Operational Leadership
- Lead and oversee all business functions including transport operations, fleet, compliance, HR, finance, and customer service.
- Set and monitor business KPIs, budgets, and performance targets in alignment with Pallet business board strategy.
- Ensure optimal use of vehicles, people, and technology to deliver operational excellence.
- Lead change projects (e.g., digitisation, process improvement, cost saving, new business integration).
Commercial Strategy & Financial Oversight
- Deliver profitability targets, managing cost control, pricing models, and commercial decisions.
- Lead budgeting, forecasting, and financial reporting to the Board.
- Develop and maintain supplier relationships and cost-effective procurement practices.
Team Leadership & People Development
- Build a strong company cultu...