Join to apply for the Casual Outdoor Pool Attendant role at Hand Picked Hotels
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Join to apply for the Casual Outdoor Pool Attendant role at Hand Picked Hotels
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.
We are currently recruiting for an Outdoor Pool Attendant at Rhinefield House Hotel, part of Hand Picked Hotels.
Known locally as the 'Jewel in the Forest', Rhinefield House is an award-winning luxury hotel steeped in natural beauty, hidden deep within the New Forest National Park. Rhinefield House is proud to be the only AA four red star hotel in the New Forest. The hotel has 50 bedrooms, including three feature suites, an outdoor pool, a small health suite and a 2 AA Rosette fine dining restaurant. It is a popular wedding and Afternoon Tea venue with beautiful gardens and grounds.
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* Our Outdoor pool attendants are responsible for delivering an exceptional guest experience, by putting the guest at the heart of everything you do, through personalised and thoughtful service with care and attention to detail.
* You will be responsible for the opening and closing of the outdoor pool, ensuring that all areas of the pool, changing rooms and bar are clean and maintained to a very high standard creating a magical first impression.
* You will play a key role in creating a home from home experience. Attention to detail is key - you will have an eye for perfection in making sure your guests are well looked after.
* During the shift you will be operating the Tiki bar, making and serving drinks to our guests ensuring that our high standards of presentation are met.
* Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About You
* To be considered for this role you will ideally have some previous customer service waiting experience in a luxury hospitality setting, you will need to be over the age of 18 to serve alcohol.
* You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to ensuring all the daily duties are complete, as this is a varied role which includes cleaning of the changing rooms and pool testing to serving drinks to our guests.
* Having a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience.
* It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.
* Due to our rural location you will ideally need your own transport to reliably commute.
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Our Benefits Include
* A competitive salary package of £13.82 per hour, plus a share of service charge.
* This role is being offered on a casual hour contract, shifts available on varying days 09.30 - 6.30pm, hours and your availability to be discussed during interview.
* Uniform and meals on duty provided.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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