Working Pattern and Location
40 Hours per week
Permanent
Monday-Friday
Location: Field based ideally in Midlands / South east
Travel: Nationally, as required
Role Purpose
To lead the relationships and business development activity across identified clients. With a consultative selling approach, understand customers challenges and priorities, with creativity and flair, propose and build compelling and successful solutions with delivery team colleagues to enable clients to achieve their business objectives.
Role Scope
Be the primary contact for identifying customers needs;
Be the procurement departments main point of contact, ensuring MSX is in the clients purchasing shopping list;
Manage and organise the local pre-sales, consultative selling and sales phases with the help and support of the local Delivery Leader with the following tasks:
Plan and organise local marketing and sales activity to generate brand awareness/open doors with new clients;
Conduct the local networking;
Strengthen the C-Level relationship;
Conduct pre-Sales activities in order to feed the sales funnel with new prospects and leads;
Define and execute the LAMP strategy ;
Manage the leads stages in order to maximise conversion;
Build new potential customers needs and their business trends.
Explore new industry opportunities:
Increase and develop MSXs Customer portfolio
Detailed and accurate CRM utilisation:
Feed the platform with all customers details;
Track and manage each lead evolution through the sales process;
Implement robust lead conversion actions
Creation and delivery of MSX proposals to customers RFQs:
Coordinate data and information collection from the involved stakeholders (Value Stream Team, HR, Finance, Technology), to create a compelling proposal.
Management of local contracts originating from central client agreements.
Provide local feedback to the Local/Regional/Global Client and Delivery Managers on product/solution development opportunities as a consequence of frequent customer interactions, industry knowledge to foster innovation into the Value Stream and maximise the new sales/business retention opportunities .
Co-responsible, with the Local Delivery Leader, for local customer satisfaction and business retention:
Monitor customer satisfaction;
Carry out on going customer reviews/contacts to ensure customer requirements are understood and services delivery exceeds customer expectations
Ensure actions are taken to prevent and address potential internal & external customer concerns.
Full delegation in all activities related to:
Optimise the planning of resources able to support the pitch or sales team during the pre-sales and sales activities;
Feed, monitor and control the pipeline in own domain of competences.
Experience
Strong strategic/consultative selling approach to manage and organise all the steps of the sales stages (conducting pre-sales activities/events for feeding the sales funnel with new prospects and leads to maximise conversion);
Previous experience in a sales team, managing large customers and portfolios, providing services within mobility, automotive or adjacent industries;
Significant experience in managing large customers and portfolios;
Significant experience in negotiating large projects and building business cases.
Knowledge
Detailed understanding of business to business relationships
Knowledgeable in current and possible future policies, practices, trends, and information affecting automotive business;
Knowledge of the competition with an awareness of how strategies and tactics work in the market.
Package
Up to £70,000 per year
Commission/bonus scheme
Company Car
25 day annual leave entitlement (plus bank holidays)
Company contributory pension plan
Cashback healthcare scheme
Life Assurance
Car Salary Exchange Scheme
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