Posted: 15 June
The role
Hey Vehicle Technicians - become a Technical Claims Specialist! Looking to come off the tools but use your knowledge gained as a Vehicle Technician/Mechanic...? How about a better work life balance with a hybrid home working role along with fantastic personal and family benefits? NB: Level 3 Essential Hours & package: Great basic salary of £30,705 per annum Monday to Friday - between 0830 and 1730 - 37.5 hours per week Optional overtime (x1.5) (Apply online only) every Saturday Company pension scheme 4x annual salary life insurance benefit Hybrid homeworking schedule once training has been completed Optional benefits to buy – cycle to work scheme, holidays to buy scheme, gym flex and PMI health care Reactive Recruitment are working with one of the worlds largest vehicle warranty companies. Due to expansion, our client seek a number of Vehicle Technicians to move across and join as a Technical Claims Specialist. Overview: Dealing with claims and incoming telephone enquiries received from customers, dealerships and the end users and providing a consistently superior customer service levels at all times by meeting or exceeding our customer’s expectations. Using their expert technical knowledge to authorise claims and negotiate claims payments for mechanical breakdown, parts and labour rates, which can often involve very high values. Duties: To ensure all telephone claims are processed proactively a...