We are looking to appoint a committed and enthusiastic Senior Supervisor to this challenging role within the Children’s Team within Sandwell Libraries and Archives. Supporting and working in partnership with the Library Manager to assist in maintaining and improving library and information services for children and young people across Sandwell. The role includes the coordination and running of a number of national literary projects as well as the development of localised approaches to working with children. To ensure that all routine tasks and duties are carried out by themselves or delegated to others and completed within the relevant deadlines. To assist the Library Manager by taking on appropriate premise Manager duties and representing the Library Manager at partner and stakeholder meetings as required. You will undertake and be responsible for all tasks associated with the presentation of services, activities and events and all administrative routines and procedures. You will need Recognised library or customer service qualification (e.g. City and Guilds, NVQ Level 2/3 in Customer Care OR be working towards one OR equivalent skills and experience Excellent customer service skills Experience of co-operating with others as part of a team Experience of manging your own workload and working to deadlines Experience of working with adults and children and knowledge of key children’s literacy initiatives At least two years’ experience of providing direct services to the public Excellent I.T skills You may be required to work Saturdays and be flexible in the hours you work in the week This post involves working at different libraries in other Towns depending on service requirements In exchange, this is a highly valued role and you will become part of a forward thinking and energised team. Our values of Trust, Unity and Progress guide us and shape our team culture. They define how we do things and are reflected in the way we behave. Why work for us? Generous annual leave entitlements Access to the Local Government Pension Scheme Access to an award-winning employee benefits scheme, which includes: An exclusive retail discounts portal Salary sacrifice schemes for cars, bikes, technology and car parking An employee assistance and counselling service Annual leave purchase scheme A wide variety of learning and development opportunities Planned interview date 10 th September 2025 For an informal discussion, please contact the Library Manager and Strategic Lead for Children and Young People on sarah1_walker@sandwell.gov.uk To apply please click the Apply Now link below.