Customer Success Specialist (Part-Time) | Leicester | £12.23 Per Hour | MonFri, 9:30 AM 2:30 PM or 8:30 AM 2:30 PM Love connecting with people? Thrive in a fast-paced environment? If youve got a knack for making someones day brighter, we want you on our team! Join Selective Marketplace Ltd the home of Wrap London and Poetry Fashion, two elegant womenswear brands adored by loyal customers across the UK, US, and Germany. As a Customer Success Specialist, youll be part of a vibrant, friendly team thats passionate about people, fashion, and fantastic service. This is your chance to shine in a rewarding part-time role with a company that values teamwork, quality, and genuine human connection. Whats in It for You: A secure, permanent part-time role in a supportive, sociable team Competitive hourly pay, £12.23 per hour Company pension & cycle-to-work scheme Generous staff discount on our stunning brands On-site parking & fun team events A genuine sense of belonging and pride in what you do Key Responsibilities of the Customer Success Specialist: Delivering exceptional support via email, chat, phone, and social media Helping customers across the UK, US, and Germany (no language skills needed!) Keeping customer accounts accurate and ensuring every query gets resolved Sharing customer insights to make our service even better Working hand-in-hand with a warm, collaborative team Representing the heart and voice of our beautiful fashion brands What Youll Bring: A friendly, confident communicator with excellent English A natural people-person who enjoys helping others Someone who thrives in a fast-moving, customer-focused role Must have the right to work in the UK Why Youll Love It Here: At Selective Marketplace, we dont cold-call or hard-sell. Our Customer Success team exists to delight customers to make every interaction smooth, personal, and memorable. Youll join a business that celebrates authenticity, creativity, and the simple joy of making people happy. Ready to Let Your Career Shine? If you love fashion, people, and great conversation, wed love to meet you. Click APPLY to join our growing team and make your mark today!