Overview
Pythian, Brighton, England, United Kingdom. Remote / Work from Home options available.
What You Will Be Doing
* Team Leadership & Operational Management: Lead and mentor a team of Site Reliability Engineers to ensure technical excellence, timely resolution of incidents, and professional growth of team members.
* Oversee queue management, ticket prioritization, and workload distribution to meet SLA and utilization targets.
* Act as the primary point of contact for critical escalations and severity-1 incidents, providing guidance and technical direction.
* Conduct performance reviews, knowledge-sharing sessions, and training opportunities to strengthen the team’s capabilities.
* Collaborate with management on performance metrics, process adherence, and resource planning.
* Set specific goals and objectives for team members and provide coaching on training opportunities as part of Pythian’s self-directed training program. Conduct regular one-on-one sessions to gather feedback and drive improvements.
* Technical Responsibilities: Operate and optimize Kubernetes clusters, Istio service mesh, and Linux-based systems; automate workflows using Go, Python, and Shell scripting; build monitoring and observability solutions with Prometheus, Grafana, and Loki; troubleshoot complex networking, storage, and system performance issues; partner with AI/ML teams to ensure infrastructure readiness for model training and data pipelines.
What You Bring
* A minimum of 3 years’ previous experience leading a team.
* Experience with Google Cloud, plus IaC tools (Terraform).
* Strong knowledge of microservices, containers (Kubernetes, Docker), and networking.
* Hands-on experience with PKI, service mesh, and Linux systems administration.
* SRE mindset with a focus on automation, scalability, and reliability.
What You Get In Return
* Competitive total rewards package and opportunities for professional development and certification.
* Flexible remote work from home; no daily office travel required.
* Collaborative environment with experienced colleagues.
* Equipment provision and annual budget to customize your workspace.
* Wellness budget, generous paid vacation and sick days, and a charity volunteering day.
Hiring Disclaimer
The successful applicant will need to fulfill the requirements necessary to obtain a background check.
Accommodations are available upon request for candidates taking part in any aspect of the selection process.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* IT Services and IT Consulting
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