Clinic Manager (Part-Time – 3 Days/Week)
About Us
Dr Glyn Medispa is a luxury aesthetics clinic led by Dr Glyn, an internationally recognised expert and pioneer of facial harmonisation. Our trusted patient base includes high-profile individuals who value natural, subtle results and a premium experience. We pride ourselves on being at the forefront of aesthetics, with a reputation for excellence, discretion, and innovation.
We are now looking for an experienced and organised Clinic Manager to help oversee our London clinic and support its continued growth.
The Role
As Clinic Manager, you will take ownership of the day-to-day running of the clinic, ensuring a seamless patient journey and smooth operations. This is a hands-on leadership role, combining operations, financial support, team management, events, and patient experience.
Key Responsibilities
* Oversee daily operations to ensure the clinic runs smoothly.
* Manage staff rotas and coordinate with payroll.
* Track team performance, including commission structures and KPIs.
* Manage stock, consumables, and supplier orders, ensuring efficiency and cost control.
* Assist with financial processes, including budgets, invoices, and reporting.
* Organise and coordinate in-clinic events, open days, and VIP visits.
* Lead and support the clinic team, including training, development, and performance reviews.
* Act as first point of contact for patient feedback and complaints, ensuring a discreet and professional resolution.
About You
We're looking for someone who is:
* Organised, professional, and experienced in leadership roles.
* Confident managing budgets, invoices, payroll, and financial reporting.
* Comfortable liaising with high-profile patients and maintaining absolute discretion.
* Experienced in managing staff, rotas, and team performance.
* Strong in communication and interpersonal skills, with a natural ability to deliver luxury service.
* Tech savvy, with experience using CRM/clinic management systems, spreadsheets, and digital tools.
* Calm, adaptable, and solutions-focused in a fast-paced environment.
Benefits
* Competitive pro-rata salary with performance-related bonus.
* Opportunity to work alongside an industry-leading aesthetics doctor.
* Staff discounts on treatments and skincare.
* Flexible working (3 days per week).
Job Type: Part-time
Pay: £23,000.00-£28,000.00 per year
Expected hours: No less than 23 per week
Benefits:
* Company events
* Company pension
* Employee discount
Experience:
* Clinic Manager: 2 years (required)
* Team management: 2 years (required)
Work Location: In person
Expected start date: 03/11/2025