Senior Administrator – Operational
Position at Phoenix MCT
Key Details
* Band: 3
* Main area: Administration
* Grade: Band 3
* Contract: Permanent
* Hours: Part time – 22.5 hours per week (office at Threemilestone, preferably Monday, Wednesday & Friday)
* Job ref: 201-25-714-A
* Site: Green Court
* Town: Truro
* Salary: £24,937 – £26,598 Pro Rata
* Salary period: Yearly
* Closing date: 06/11/2025
Job Overview
We are looking for an enthusiastic and adaptable individual to join our Hospital at Home team, providing vital administrative support to help us deliver high‑quality patient care. The postholder will work with the Hospital at Home team to provide comprehensive administrative support that will include the management of work relating to Hospital at Home and its staff. The post holder will be required to manage and prioritise their day‑to‑day workload and use their initiative, without direct supervision, for routine tasks, requiring good organisational skills and the ability to work to tight deadlines with frequent interruptions.
The postholder will act as a first point of contact for internal and external stakeholders and will work with a degree of flexibility to enable administrative support for service development.
Main Duties
* Order and receipt goods using integra
* Support the management team with E Roster
* Print and file documents for personnel files
* Support the initial registration of newly procured items to the asset manager
* Support the Admission Avoidance Manager, Matron, Ward Managers and Business Support Supervisor with administrative tasks including recruitment
Person Specification
Education / Qualifications and Relevant Experience – Essential Criteria
* NVQ Level 3 qualification in administration or equivalent level of experience
* Good basic education, demonstrating high levels of literacy and numeracy
* Administration experience within a busy office environment
* Computer literate with a good working knowledge of Microsoft Office
Desirable Criteria
* Previous NHS experience
Skills and Aptitude – Essential Criteria
* Excellent organisational skills and an ability to multitask
* Excellent written and verbal communication skills
* Analytical approach to problem solving
Personal Qualities – Essential Criteria
* Able to prioritise and work well under pressure to tight deadlines
* Able to work as part of a team
Professional Development Opportunities
* Career conversations and individual development plans for succession planning and talent management
* Protected CPD time for registered staff
* Access to a dedicated central development fund supporting CPD for all staff
* Leadership and Management development programmes
* Coaching and mentoring opportunities
* A full clinical induction programme for operational skills
* Access to a care certificate programme for our band 1‑4 clinical staff
* A bespoke and robust preceptorship programme to support newly qualified staff
* Individual professional development programmes
Benefits
* Suite of health and wellbeing initiatives to support our colleagues' physical and mental health
* Free access to individual HARP portfolios to support revalidation for nursing staff
* Free DBS checks where required
* Discounts available from retailers, UK hotels and main attractions
* NHS Pension Scheme
* Salary sacrifice car scheme
* Cycle to work scheme
* The Trust reimburses all application costs for staff eligible to apply for EU settlement status
Equality, Diversity and Inclusion
Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles throughout the organisation.
Health and Safety
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID‑19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID‑19.
Recruitment Process
The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. If you are successful at the shortlisting stage of the recruitment process, you will be contacted via TRAC.jobs email regarding interview details.
Contact
For any general recruitment queries, please contact our recruitment team at 01208 834644.
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