Job Title: Medical Agency Administrator - Part Time (16 hours)
Location: Newcastle upon Tyne (with flexible/part-time working options)
Contract Type: Part-Time, Permanent
Salary: £22,550 Pro Rata
Closing Date: Wednesday 16th July 2025
Overview A well-established medical reporting agency is seeking a part-time Medical Agency Administrator to join their supportive and collaborative team. This role involves liaising with medical professionals and legal firms to coordinate medical evidence for personal injury and clinical negligence cases. Flexible working arrangements are available.
Key Responsibilities
Review and check instruction letters from legal partners.
Chase medical specialists for reports and rehabilitation service updates.
Prepare and submit completed reports to solicitors.
Handle and process invoices, including payments.
Respond to queries from solicitors and external partners.
Manage your own caseload of reports and enquiries.
Answer and manage incoming telephone calls from solicitors, agencies, medical experts, hospitals, etc.
Handle incoming post and email correspondence.
Support other team members as required.
Review and manage confidential medical records.
Ensure strict adherence to data protection regulations.
Undertake additional administrative tasks as required by management.
Candidate Requirements
Strong administrative or coordination background (experience in medical or legal sectors is desirable but not essential).
Excellent written and verbal communication skills.
High level of accuracy and attention to detail.
Able to manage time effectively and handle multiple priorities.
Comfortable working both independently and as part of a team.
Understanding of confidentiality and GDPR/data protection principles.
Benefits
Flexible working hours to suit personal commitments.
Supportive team culture with training provided.
Opportunities to gain experience in both medical and legal environments.
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