**Please note we are unable to provide visa sponsorship for this role**
Hazlewoods is proud to be one of the largest independent chartered accountants and business advisers in the Southwest, with over 550 dedicated professionals across Gloucestershire, Bristol, and Cardiff.
Job Type: Full-time, permanent position, hybrid, shift patterns (7:30 - 16:00, 8:30 - 17:00, 9:00 - 17:30)
Office location: Cheltenham and Staverton
We are seeking a dynamic individual to join our team of experts. If you are passionate, driven, and ready to contribute to a growing company, we want to hear from you
Some of our benefits that we offer include:
* Direct application bonus (just by simply joining us)
* On-site parking
* Profit share scheme
* 25 days annual leave plus the option to purchase up to a total of 30 days.
* Paid overtime
* Clear progression structure
* Life assurance – 4x annual salary.
* Health and wellbeing benefits such as; discounted gym membership, on-site mental health first aiders, online GP appointment, Employee Assistance Programme, access to Aviva Digicare+, plus much more
* Enhanced maternity and paternity leave
* Regular firm-wide and team social events
Requirements:
* 2 years' experience working in IT, ideally on a service or help desk
* Good knowledge of Windows (configuration and support)
* General understanding of LAN, WAN, DHCP, DNS
* Confident in supporting and communicating at all levels of the business
Role and Responsibilities:
* 1st and 2nd Line technical support (phone, email and in person)
* Log support tickets for all issues flagged, including daily checks
* Processing of requests, to include but not limited to new starters, leavers and movers
* Hosting inductions for new employees
If you are looking for a role where you can make a real impact and be part of a dedicated team, we would love to hear from you
Please note: You must have a full driving licence and access to a car to be considered for this position.