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Pharmacovigilance and Medical Information Officer, Stoke-on-Trent
Client: NEON HEALTHCARE LTD
Location: Stoke-on-Trent, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
The role has been created to meet the continued growth of the business. We are now searching for an enthusiastic individual with great attention to detail, proactive and well-organised mindset to join our growing Pharmacovigilance and Medical Information team.
Please be aware this role is office based, our office is in Hertford, UK.
Role Responsibilities
* Responsible for continuing development and maintenance of the AE reporting processes and system.
* Responding to Medical Information (MI) enquiries.
* Execute literature searches to identify key product articles.
* Creation and collation of aggregate reports (PSURs, RMPs, Renewals, etc.).
* Perform reconciliation activities of received medical information enquiries, product complaints, and adverse events with other internal and/or external stakeholders as required.
* Support the collation of PV/MI Compliance metrics, Key Performance Indicators (KPI), and Quality Review reports.
* Providing support in preparation for internal and external audits.
* Keep current with professional and pharmacovigilance regulations and knowledge.
* Constantly work towards identification of new training and development opportunities for the PV department.
* Ensuring all regulatory timeframes are met for the processing and reporting of safety information.
* Assist in ensuring the completion of all departmental project activities accurately in accordance with SOPs, regulatory requirements, and contractual obligations.
* Provide input and review relevant safety tracking systems for accuracy and quality.
* Ensure Good Documentation Practice and all safety-related documentation are maintained in the project files.
* Liaise with partners and internal departments as necessary for safety issues, including attending internal and client meetings.
* Assist with coordination of interdepartmental activities (e.g., listing review, quality control, audits, inspections, and miscellaneous project activities).
* Review key study documentation for Pharmacovigilance inputs.
* Maintain knowledge and understanding of safety-related regulations and guidelines.
* Perform other duties as requested by management.
* Provide administrative support to the Pharmacovigilance Team as required.
* Develop and maintain a thorough knowledge of the company’s products.
* Represent Pharmacovigilance and medical information in cross-functional team meetings, as required.
Key Skills, Knowledge, and Experience
* At least one year of relevant experience in the pharmaceutical industry is preferred.
* A willingness to learn and grow with the team is essential.
* BSc or equivalent in Life Sciences.
* Excellent communication skills, written and oral, fluent in English.
* Excellent planning and organising skills, proven ability to multi-task.
* Flexible and proactive approach, able to work effectively in a team environment.
* Good attention to detail and ability to work under pressure.
* Ability to build relationships with internal and external customers, demonstrating customer focus and high standards.
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