Our client is a family business with years of experience, within the building sector. They pride themselves with their knowledge and selling and delivering quality products. Our client is seeking a Transport Planner to join their Transport team, supporting the effective day-to‑day running of the transport operation.
Main Duties
* The Transport Planner is a key part of the operations, responsible for planning and coordinating daily deliveries to ensure customer orders are completed safely, legally, and on time.
* This position focuses on efficient route planning and maintaining clear communication with both customers and drivers.
* Working closely with the internal sales team, the Transport Planner ensures delivery commitments are realistic and aligned with the company's customer promise, while maintaining full compliance with transport legislation.
* The role is central to upholding service standards, resolving delivery issues as they arise, and supporting the smooth, efficient day‑to‑day running of the transport function.
* The Transport Planner plans and schedules daily delivery routes in line with customer commitments and operational capacity, ensuring full compliance with drivers' hours, Working Time Directive, vehicle weight limits and site access requirements.
* Routes are planned to maximise fleet efficiency and fuel usage, while responding effectively to changes such as delays, breakdowns or urgent delivery requests.
* This role involves regular communication with customers to confirm delivery dates, access and unloading arrangements, and acting as the main point of contact for delivery‑related issues.
* The Transport Planner works closely with the sales, yard and driver teams to ensure deliveries are planned accurately and completed in line with agreed customer commitments.
* The Transport Planner prepares driver manifests and delivery documentation through the ERP and scheduling systems and provides drivers with clear route plans.
* Ongoing support is provided to drivers throughout the day to resolve access issues, customer queries or operational challenges as they arise.
* Accurate transport data is reported as part of the role, with responsibility for completing assigned KPIs relating to service, efficiency and compliance. This role contributes to cost control, fuel efficiency and performance improvement initiatives and provides cover for the Transport Assistant Manager when required.
Qualifications And Experience
* Previous experience in a transport planning or logistics planning role.
* Strong organisational skills with a high level of attention to detail.
* Confident, professional communication skills with a customer‑focused approach.
* Good working knowledge of Microsoft Office applications.
* Working awareness of transport legislation, including drivers' hours, Working Time Directive and vehicle weights would be an advantage.
* Proven ability to problem‑solve and manage changing priorities in a fast‑paced environment.
* Self‑motivated and able to manage workload independently while contributing positively to a team environment.
* Proactive in identifying improvement opportunities within transport planning and delivery operations.
* Willing to contribute to cost‑saving, efficiency and performance improvement initiatives.
* Calm, organised and professional when working under pressure.
* Strong commitment to health, safety and legal compliance.
* Open to continuous improvement and ways of working that improve service and operational performance.
* Flexible approach to working hours to meet operational requirements.
* Commitment to health and safety protocols.
* Can work independently as well as part of a team.
* Outdoor and indoor work environment.
* Physical activity required, including lifting and moving materials.
* Flexible hours may be required to meet operational needs.
* Self‑motivated and open to continuous improvement.
Working Hours
Mondays to Thursdays 8.00am to 17.00 Fridays 8.00am to 16.30
Benefits
* Company Pension
* Holiday Scheme
* Staff Discount
* 3 days paid volunteer leave per year
* Eye health
* EAP
* Long service bonus
* Holiday – 23 days paid annual leave + 8 bank holidays per year
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