Role Responsibility
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.
The pace is fast, our standards are high, and we’re proud of it. It can get busy in our stores, so you need to manage customers, tills, and multiple tasks. But you’ll have fun and understand why you need to be a little bit mad to work here!
* Provide excellent customer service at all times to help each customer celebrate their life’s moments
* Process all sales politely, efficiently, and accurately while upselling on till products
* Price and merchandise stock and products correctly
* Work with the team unloading and unpacking deliveries
* Assist with stock takes, which may include working outside normal store hours
Retail experience is not necessary. We value personality and passion for customer service above all else!
We support work/life balance, so tell us your availability in the application form.
The Ideal Candidate
Are we right for you?
We are Grafters at Card Factory—working hard to meet our customers’ needs. We understand work-life balance and offer flexible arrangements where possible.
Are you right for us?
You should enjoy being busy, multitasking, and embracing change. Most importantly, be customer-focused and bring your best to the team!
Package and About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts with over 1,000 stores across the UK and Ireland. We are implementing a 5-year strategy to become a true omnichannel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.
We offer benefits to support your well-being:
* 25% colleague discount in-store and online
* Financial wellbeing support, including education tools and salary advances
* Seasonal incentives
* Opportunities for Retail Apprenticeships
* Access to learning and development content
* Discounts across UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role matches your aspirations, apply now. We may close the vacancy early once enough applications are received, so apply promptly.
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