Salesforce Architect - Functional - Banking
A leading UK bank is seeking an experienced Salesforce Functional Architect to support a major digital transformation programme.
You will own the end-to-end functional design of Salesforce solutions across Financial Services Cloud, OmniStudio and Experience Cloud, translating complex business and regulatory requirements into scalable, secure and user-focused platform designs.
Key Responsibilities
* Own and evolve the Salesforce functional architecture blueprint
* Translate business requirements into end-to-end functional designs
* Define business processes, user journeys, data models and platform behaviours
* Advise on the appropriate use of Salesforce out-of-the-box functionality, configuration and customisation
* Design solutions across Financial Services Cloud, OmniStudio and Experience Cloud
* Partner with Business Analysts to improve user stories, acceptance criteria and traceability
* Work with Product Owners to support prioritisation and delivery decisions
* Collaborate with Technical Architects to ensure functional designs are technically viable
* Lead workshops with senior business, technology, risk and compliance stakeholders
* Maintain functional design artefacts and ensure alignment with Salesforce best practice
* Support agile delivery through backlog refinement, sprint planning and story readiness
Essential Experience
* Significant Salesforce delivery experience as a Functional Architect, Solution Architect or Senior Salesforce Functional Consultant
* Strong hands-on experience with Salesforce Financial Services Cloud
* Detailed understanding of the FSC data model, including Financial Accounts, Contacts, Households, Relationship Groups and Referrals
* Experience delivering FSC use cases such as customer onboarding, customer 360, case management, wealth management or asset management
* Practical experience with Salesforce OmniStudio / Salesforce Industries, including:
* OmniScripts
* FlexCards
* DataRaptors
* Integration Procedures
* Strong Salesforce Lightning, Flows, security model and configuration experience
* Experience delivering Salesforce solutions within banking or regulated financial services
* Strong requirements engineering, process mapping and functional design capability
* Experience writing and validating user stories and acceptance criteria
* Confident workshop facilitation and senior stakeholder engagement skills
* Experience working in agile teams using Azure DevOps or Jira
Highly Desirable
* Experience designing Experience Cloud portals
* Knowledge of SAML, OIDC and customer authentication patterns
* Understanding of Salesforce DevOps and release management
* Experience contributing to a Salesforce Centre of Excellence or Community of Practice
* End-to-end financial services customer onboarding experience
* Wealth or asset management Salesforce implementation experience
Preferred Certifications
* Salesforce Service Cloud Consultant
* Salesforce Sales Cloud Consultant
* Salesforce Financial Services Cloud Accreditation
Salesforce Functional Architect Architecture OmniStudio FSC Financial Services Cloud Experience Cloud Solution Architect Senior Salesforce Functional Consultant Bank Banking Finance Financial Services