?? Job Opportunity: HubSpot & Business Analytics Specialist
?? Location: Chippenham
?? Department: Oakhouse
?? Reporting to: Oakhouse Systems Lead
?? About the Role
Oakhouse is looking for a proactive and data-driven HubSpot & Business Analytics Specialist to join our team in Chippenham. This role is central to optimising our CRM and automation processes, enhancing cross-functional collaboration, and driving actionable insights across the business.
You'll work closely with teams in sales, marketing, customer service, and franchise operations to ensure HubSpot is configured to support business goals and integrated seamlessly with other systems.
??? Key Responsibilities
1. Configure and optimise HubSpot workflows, lead-nurturing sequences, and sales pipelines to align with business goals.
2. Collaborate with sales and marketing teams to improve lead management, conversion, and customer retention.
3. Partner with customer service to enhance the HubSpot service hub and enable new customer contact channels.
4. Work with the Customer Journey team to build and refine marketing automations.
5. Develop dashboards and reports to track KPIs and deliver actionable insights.
6. Des...