Area Support Manager (Veterinary) – Southeast (Surrey & Ealing)
Home based with extensive travel to visit your practices.
Car Allowance - £4,500 per annum
The Role
Here at IVC Evidensia we are continuing to grow our veterinary businesses as invest significantly in the infrastructure that underpins our local teams and are looking for an Area Support Manager to work together with our Area Director based in the South East of England (mainly covering Surrey and Ealing).
Key responsibilities will include:
* To develop close working relationships with practice leaders and be the ‘go to’ person for troubleshooting within the area.
* Maintain regular contact and build relationships with practices to ensure teams feel supported and part of the wider IVC Evidensia network.
* Support the integration of acquisitions into the area, including onboarding staff.
* Work with Area Director to identify better ways of working that improve team wellbeing and create efficiencies that bolster the client experience.
* Organise area meetings, prepare and distribute agendas, meeting materials & minutes and ensure action points have been followed and completed.
* Support practices utilisation of dashboards and reporting suites based on financial and non-financial performance, identify trends, areas of underperformance and opportunities for growth.
* Provide support to underperforming sites, help Area Director identify needs and initiate business plan changes.
* Ensure all practices are following the leadership and performance frameworks that are put forward.
* General administration support for the area including financial admin, HR / Recruitment support, performance management and H&S audits.
Core hours
Working 40 hours per week, Monday - Friday. This is a field based role and therefore a hybrid of working from home and travel.
About Us
IVC has grown to become the UK’s largest veterinary group. Our spirit of supporting local leadership and clinical freedom requires us to provide multi-faceted support which optimises practice performance and effectiveness. As the key interface between support centre and practice this role provides the leadership and coaching that IVC needs to take our business to the next phase of growth.
You will have at least 2 years managerial or coaching and mentoring experience, with proven mentoring skills alongside capability to motivate, support and inspire leaders and senior colleagues to embrace change. Ability to understand Key financial KPI’s and reporting. Strong people skills including bringing together diverse teams across multiple sites, an influencer who can collaborate with others whilst not afraid to challenge the status quo. A broad healthcare knowledge would be beneficial but not essential.
Must hold full and valid driving license.
What We Offer:
Work-life balance
* 6.6 weeks annual leave
* Your birthday as a paid day off
* Private medical insurance
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to Work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
Development
* Learning and development opportunities via the IVC Evidensia Academy
Additional
* Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
* Pension – 5% Employee/3% Employer
* Discounted staff pet care
* £4,500 car allowance per annum or a company car
Closing Date: 23rd July 2025
IVC Evidensia UK
IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Any questions before applying?
Speak to Megan Dawson from our recruitment team who would be happy to help you with any questions you have before applying for this role.
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