Location: Forth Valley Royal Hospital, Larbert
Salary: £33,000 - £41,000 per annum, dependant on experience plus excellent benefits
Schedule: Full time, permanent
As a PMO Support Officer in our Hard FM Projects team, you’ll help ensure that essential projects run smoothly, efficiently, and safely – contributing directly to services that touch lives and support communities every day. You’ll play a key part in keeping our project managers equipped, informed, and compliant. By supporting governance, data management, reporting, and coordination, you’ll help create the clarity and confidence that enable good decisions, positive impact, and a better future for the people who rely on our work.
Responsibilities
* Enforce a rigorous reporting arrangement ensuring quality documentation from project managers, including time, status, risks, spend, and revenue or benefits.
* Deliver monthly summary reports, programme dashboards, project logs, and resourcing data.
* Maintain project and programme trackers, seeking updates to ensure accurate summary positions.
* Run reconciliation processes to align SAP and project finance positions, acting as link to the Finance Business Partner.
* Manage and arrange senior stakeholder meetings, workshops, project reviews, and programme boards.
* Advise on and champion improvements across project management processes.
* Ensure compliance with Serco, CDM, and customer governance for all Hard FM projects.
* Own and implement an SMS‑compliant governance lifecycle, ensuring reports are submitted and progress, spend, and risks are reviewed through senior management forums.
Qualifications
* Excellent Microsoft Office skills, including Excel and Word.
* Strong organisational ability, attention to detail, and confidence prioritising workload.
* Clear written and verbal communication skills with ability to build positive relationships.
* Experience using Microsoft Project, Visio, Excel, and PowerPoint.
* Experience with CAFM systems such as Concept Evolution, ideally within Hard FM projects.
* Knowledge of DWG TrueView and experience with reports and workflow tracking.
Vetting And Checks
This role requires membership of the PVG Scheme, involving a detailed check of spent and unspent convictions and other relevant information to ensure safeguarding compliance. You will also complete an Occupational Health Questionnaire.
Benefits
* Holidays: 25 days plus bank holidays.
* Pension: Up to 6% contributory pension scheme.
* Training and development: Over 1,100 internal courses, funding for qualifications and apprenticeships, mentoring opportunities, and focus on internal progression.
* Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off Serco‑managed leisure centres, and 24/7 access to a virtual GP service.
* Discounts across ~1,000 retailers and services.
* Charity: Paid volunteering day, tax‑free charitable giving via Payroll Giving Scheme, donate pennies from pay to the Serco People Fund Charity.
* Employee networks supporting inclusion and connection.
We are committed to building a diverse and inclusive organisation that supports the needs of all applicants and customers.
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