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Team manager - internal

Bridgend
Swansea Bay University Health Board
Team manager
Posted: 17 June
The role

Job overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY SWANSEA BAY UNIVERSITY HEALTH BOARDTHIS POST IS SECONDMENT FOR 24 MONTHS DUE TO FUNDING

As the Offender Personality Disorder (OPDP) Team are based across several Health Board sites and is part of a wider Wales OPDP service, the post holder will be required to be part of two management teams, including that of the Rehabilitation and Recovery Directorate of the Mental Health and Learning Disabilities Service Group but also liaise closely with the NPS lead, the All Wales project manager, clinical psychologist lead and transitional liaison nurse practitioner within the wider Wales OPDP team. The post holder would be responsible for the day-to-day line management and general operational management of the Swansea Bay University Health Board based clinical team to ensure the team deliver on their Health Board and Directorate workforce and performance targets and priorities in a safe, sustainable and effective environment.
It is important for the candidate to understand that the post is a non-traditional NHS managerial post due to being part of a team which operates as part of the SBUHB MH&LD, Rehabilitation and Recovery Directorate but also as part of the wider all Wales OPDP service which is composed of from partnership working between Health Services and His Majesty’s Prison and Probation Service (HMPPS).

Main duties of the job

Provide operational leadership ensuring compliance with HR policies, sickness management, recruitment, PADR (jointly with service leads), and training oversight.
•
Act as management lead for non-clinical colleagues, ensuring smooth operational running and supporting MDT functionality.
•
Facilitate communication and partnership working across local and Wales-wide teams.
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Lead performance monitoring, preparing reports on workforce, finance, and quality indicators.
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Support service modernisation and continuous improvement, promoting quality and safety.
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Oversee staff training needs, induction processes, and mandatory/statutory compliance.
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Manage resources including rosters, annual leave, sickness, grievances, and disciplinary processes.
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Participate in recruitment, interviewing and appointing staff.
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Contribute to adherence to relevant policies and audit recommendations.

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

Planning and Design
•
Implements Health Board and local service policies and ensure operational processes support strategic objectives.
Improvement, Monitoring, Policy/Service Development
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Prepares reports on governance structures and contributes to strategic performance meetings.
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Ensures all audit recommendations are implemented and participates in service redesign to improve efficiency.
Communication.
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Communicates with internal and external stakeholders, often on complex and sensitive issues.
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Ensures robust communication pathways across multi-agency teams.
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Provides reassurance, negotiation and support to staff, addressing challenges and concerns.
Non-Clinical
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While the role is advertised as an administrative position, a background or experience in clinical or mental health settings would be highly advantageous. This knowledge will support the postholder in navigating clinical workflows, risk processes, and multidisciplinary team communication.
Management, Training & Leadership
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Arranging the PADRs and conducting these jointly with OPDP leads.
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Identifies team training needs and supports skill development and CPD.

Finance and Budget
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Supports identification of savings and efficiencies.
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Manages leave, expenses, and roster submissions within agreed timescales.
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Assists in oversight of the All-Wales service budget.
Digital and Information
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Uses clinical and operational information systems to maintain accurate records, produce reports and analyse data.
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Ensures compliance with information governance requirements.
Research Development. Evaluation & Audit
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Supports participation in audits, service evaluations and quality improvement work.
•
Ensures audit actions are implemented.

Person specification

Essential Qualifications & Knowledge

Essential criteria

  • Educated to degree level, or able to demonstrate the equivalent level of knowledge, skills and experience.
  • Recognised management qualification (e.g. ISM)
  • Service Improvement qualification (Bronze).
  • Desirable criteria

  • Service Improvement qualification (Silver) or working towards.
  • Essential Experience

    Essential criteria

  • Managerial experience within a health or clinical environment.
  • Knowledge of HR management processes and operational management.
  • Desirable criteria

  • Proven track record of operational and staff management.
  • Experience implementing policies and facilitating service change.
  • Essential Aptitude and abilities

    Essential criteria

  • Adhere to and can demonstrate SBU Values & Behaviours
  • Strong IT skills, including e-Roster, SEL expenses, ESR.
  • Excellent communication, leadership and organisational skills.
  • Ability to manage, motivate and develop team functioning.
  • Desirable criteria

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh (please delete as appropriate)
  • Welsh Language Skills are essential at level 4 or 5 in understanding, speaking, reading, and writing in Welsh (please delete as appropriate)
  • Highly developed leadership, negotiation and consultation skills.
  • Other Essential Criteria

    Essential criteria

  • Highly motivated, able to multitask and manage pressure.
  • Strong verbal and written communication; good listening skills.
  • Satisfactory Standard/Enhanced DBS clearance including an Adults List check
  • Must be able to commute between multiple clinical and administrative sites within the Health Board area.
  • Employer certification / accreditation badges

    Applicant requirements

    You must have appropriate UK professional registration.

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Welsh language skills are desirable

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