BMS Service Engineer London Region UK Up to £55,000 Bonus Company Car Private Healthcare VIGO is seeking an experienced BMS Service Engineers for an expanding Smart Buildings specialist in the London region. If you're a pro-active, customer-focused professional with a hands-on approach to BMS/BEMS operations, this role could become your ideal next career step. Role Overview As a BMS Service Engineer, your key aim is to become the expert technical lead for a dedicated customer base. From troubleshooting to system advancements and proactive enhancements, you'll manage field service operations, recognise opportunities, and play a key role in driving energy optimisation. Key Responsibilities - Deliver top-tier service and technical support across your assigned client base - Resolve system issues and improve performance for a variety of systems (Trend, Tridium, and legacy platforms) - Maintain and exceed client relationships and service levels defined in contracts - Produce high-calibre service reports and suggestions for improvement - Cooperate with account managers and back-office teams to compile field-based quotes - Pinpoint upgrade, enhancement, and energy-saving opportunities across sites - Improve your skills through manufacturer and BCIA training departments The Ideal Candidate - Relevant BMS engineering experience (3 years), preferably with Trend, Tridium, or EcoStruxure - Comfortable managing a service environment independently and in-field - Outstanding customer service approach with a highly proactive and professional demeanour - Technically proficient across the integration and troubleshooting of BMS systems - Excellent overall communication skills, both spoken and written - Self-motivated, versatile, and continuously eager to learn - In possession of a full UK driving license What’s on Offer - Competitive base salary and performance bonus - Company car or car allowance - Personalised healthcare for you and your family, including access to an online GP - Annual bonus and reward scheme (discounts, cinema, Apple Watch etc.) - Long service rewards with additional leave entitlement after 5 years - Personalised development plan with full BCIA training - Quarterly recognition awards - Monetary award for successful referrals - Excellent team environment with high staff retention Take the opportunity to transition into this autonomous field role with exceptional client support. Apply now or contact the VIGO team to find out more.