This is an exciting opportunity to play a key role in driving new business by managing quotations, supporting customers, and contributing to the development of our innovative Working within a high-volume, fast-paced environment, you will: Acquire new shipments and bookings through proactive follow-up Process and manage new sales quotations Respond promptly to customer quote requests via email and telephone Liaise internally with operational and sales teams Communicate with client airlines and agents locally and overseas Support the ongoing development Ensure fast turnaround times to maximise business opportunities You will be part of a supportive team environment, working closely with both sales and operations to ensure excellent customer service and seamless booking processes. Key Skills Customer-focused with strong customer care skills Confident in written and verbal English Accurate with excellent attention to detail Highly organised with strong administrative ability IT literate with good keyboard skills Able to work under pressure and manage multiple priorities Comfortable working independently and as part of a team Quick to learn, proactive, and solution-focused Previous experience in sales support, logistics, freight forwarding, or a similar administrative role would be advantageous but not essential. Monday to Friday 9.00am -17.30pm