Click Spares Ltd despatch orders for spare parts (mainly for flat pack furniture), and fabric swatch samples, for a variety of well known retailers.
You will be joining a small and friendly Customer Service team, and some of your daily tasks will be:
* Key customer orders onto the computer system.
* Identify problems with customer orders
* Liase with other departments regarding customer queries.
* Track customer orders.
* Answer telephone calls and place orders / answer queries about orders.
* Work on a customer ticket system resolving customer problems
* Helping other departments when required
* Data setup
Full training will be given, but previous experience in a customer service call centre environment will be an advantage.
We are looking for a part time operative. Hours can be discussed to cover the business opening hours of 8.30am – 16.30pm Monday to Friday
Job Types: Part-time, Permanent
Pay: £14.07 per hour
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* On-site parking
Education:
* GCSE or equivalent (preferred)
Experience:
* customer service: 1 year (required)
Work Location: In person