Overview
Post Ref: T132 - Modernisation Assistant
We are looking for a motivated and enthusiastic Modernisations Assistant to work within our Capital works department. This will involve supporting two Modernisations officers and the Modernisations manager in the day to day running of Capital works within Broxtowe Borough Council. You will answer queries from residents and contractors along with booking appointments and managing invoicing and payments.
Responsibilities
* Work with members of the public in a customer focused environment.
* Process data and demonstrate strong organisational skills.
* Work independently on tasks and in a team environment.
* Answer phone calls and queries, taking notes as required.
* Identify information needs and communicate effectively.
* Use computerised software systems, including Word, Excel, Outlook.
* Manage/handle payments and invoices.
* Support two Modernisations officers and the Modernisations manager in daily capital works activities.
Qualifications / Ideal candidate
* Good organisational and communication skills.
* Ability to maintain clear and concise records.
* Good time management.
* Enthusiastic and self-motivated.
* Good customer care skills.
What you need to know
The post holder will be required to work from our offices in Beeston a minimum of 2 days per week plus more when required.
How to apply
Should you wish to have an informal chat, please contact Matt Chilton on 0115 917 3615.
Please quote reference No: T132
Expected interview date: WC 20 October 2025
Equality and benefits
As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community.
The Council has five GREAT values which represent our standards and expectations of how we’ll work.
The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.
As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.
Salary and terms
Salary: £26,889 - £28,320 (Scale 5) Full time 37 hrs per week
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