Food & Beverage Team Leader
We’re looking for a Food & Beverage Team Leader to join us. This is a busy, lively place to work, so you’ll need to be adaptable. Your focus will be front of house, dealing directly with people and serving them food and drink. You’ll be giving day‑to‑day support to your team to ensure they consistently provide excellent service to everyone who visits the café.
Crucial to this role will be your love of working with people, a positive can‑do attitude, and a desire to provide outstanding service. Using your eye for detail, you’ll ensure displays and signs are accurate and food is presented well. At times, you may need to help the kitchen team with preparing food. You’ll also supervise the induction and training of colleagues to build a team dedicated to great service and creating memorable experiences for visitors.
We’ll provide an induction tailored to the job, training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. The full role profile is available in the attached document. You don’t need to have all of the knowledge, skills, and experience listed in the profile; it is provided to give a full picture of what is possible in this role.
Key Responsibilities
* Provide day‑to‑day support to the café team to ensure consistently high service standards
* Front‑of‑house duties, including serving customers and maintaining a welcoming environment
* Supervise induction and training of colleagues
* Assist with food preparation as required
* Ensure displays and signs are accurate and appealing
Benefits
* Substantial pension scheme of up to 10% of basic salary
* Free entry to National Trust places for you, a guest and your children (under 18)
* Rental deposit loan scheme
* Season ticket loan
* EV car lease scheme (for roles that meet salary criteria)
* Perks at work discounts (gym memberships, shopping discounts, cinema discounts)
* Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme
* Flexible working where possible
* Employee assistance programme
* Free parking at most Trust places
Additional Information
* Location: Westerham, Kent
* Hours: 30 per week
* Salary: 13.25 per hour
* Contract type: Fixed Term Part Time (1560 hours per year to 27/04/27)
* Closing date: 03 May 2026
The National Trust is committed to equality of opportunity and safeguarding in recruitment.
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