Claims Handler Rackheath Area Full Time or Part Time Salary dependent on experience About the company A busy and growing building services provider specialising in insurance repairs and property restoration is seeking a Claims Handler to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering a smooth, well organised experience for customers at what can be a stressful time. About the opportunity This is a permanent opportunity available on a full time or part time basis. As a Claims Handler, you will be at the heart of the operation, coordinating repair works and keeping jobs moving from start to finish. The role offers variety, responsibility, and the chance to play a key part in delivering a high-quality service. Responsibilities include but not limited to: Coordinating and scheduling repair works for insurance claims Acting as a point of contact for customers, insurers, and trades Managing job records and claim related documentation Tracking progress and resolving issues where possible Supporting the wider team to ensure timely and efficient delivery Skills and Experience Experience in claims handling, coordination, or a similar role Strong organisational skills with the ability to juggle priorities Clear and confident communication skills A calm, professional approach in a fast-paced environment Good attention to detail and problem-solving ability What is on offer Permanent role with full time or part time options Flexible working arrangements depending on experience Excellent rates of pay depending on experience 28 days annual leave including bank holidays on a pro rata basis Company pension scheme If you enjoy organising, problem solving, and being part of a supportive team, this could be an excellent next step. Apply now with your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.