A leading payment technology firm in Swindon is seeking a Shift Lead Service Operations. This role involves leading shift operations, ensuring incidents are managed effectively, and coordinating Major Incidents. A strong background in IT Service Operations and hands-on experience with Jira Service Management, SQL, and Unix/Linux is essential. You will thrive in a fast-paced environment while ensuring high-quality service for our clients. The position offers a hybrid work model, competitive salary, and various benefits.
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