1. Perm role starting on 17th November
2. Excellent career prospects on offer
About Our Client
The employer is a small-sized organisation within the healthcare industry, dedicated to providing high-quality services to its clients. They aim to maintain a supportive and professional environment for their employees.
Job Description
3. Respond promptly and professionally to customer enquiries via phone, and email.
4. Provide accurate information about services, appointments, and procedures.
5. Handle booking and scheduling of appointments efficiently.
6. Resolve customer issues and escalate complex cases when necessary.
7. Maintain accurate and up-to-date records of customer interactions.
8. Collaborate with internal teams to ensure seamless service delivery.
9. Assist with administrative tasks to support the department's operations.
10. Maintain a positive and professional demeanour at all times.
The Successful Applicant
A successful Customer Service Advisor should have:
11. Proven experience in customer service, ideally within a contact centre environment.
12. Strong communication and interpersonal skills.
13. Ability to manage multiple tasks and prioritise effectively.
14. Proficiency in using computer systems and software for record-keeping and communication.
15. An organised and detail-oriented approach to work.
16. A commitment to maintaining confidentiality and professionalism.
17. A customer-focused attitude with a problem-solving mindset.
What's on Offer
18. Competitive salary.
19. Permanent role within a reputable organisation in the healthcare industry.
20. Opportunity to work in Esholt, contributing to a meaningful and impactful sector.
21. Free on-site parking.
22. Lots of benefits & perks.
23. Supportive company culture focused on employee growth and development.
If you are ready to bring your expertise as a Customer Service Advisor to the healthcare industry in Esholt, we encourage you to apply today.