Road Traffic Accidents
About Us
Established in 2000, Express Solicitors is an award‑winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5‑star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role
We are looking for an experienced, highly organised Legal Secretary to join our Road Traffic Accidents (RTA) team. This is an excellent opportunity for a motivated professional to provide high‑quality secretarial and administrative support to a team of Lawyers within a busy and well‑regarded legal department.
This is a varied and rewarding role. In addition to typing and file management, you will assist with preparing court bundles, liaising with clients by telephone, and organising meetings and conferences. While the firm continues its transition towards a paperless working environment, some traditional filing responsibilities will remain.
Responsibilities
* Working collaboratively within a pool of Legal Secretaries to support multiple RTA Lawyers
* Preparing correspondence and legal documentation, including pleadings and court bundles
* Photocopying and scanning documents, with support from the Administration team where required
* Handling inbound and outbound telephone calls in a professional and courteous manner
* Scheduling appointments, arranging meetings, and liaising with Lawyers, clients, Counsel, and other stakeholders
* Providing support to fellow Legal Secretaries and the wider administration team as required
* Assisting with updates to the Proclaim case management system where appropriate
Person Specification
* Proven experience as a Legal Secretary is essential
* Excellent written English skills, with strong spelling, punctuation, and grammar
* High level of IT literacy and confidence using modern office systems
* Outstanding client care skills, with a professional and friendly telephone manner
* Exceptional accuracy and attention to detail
* Ability to prioritise workload effectively and thrive in a fast‑paced environment
* Previous experience using the Proclaim case management system is desirable
* Advanced word processing and audio typing skills
* Audio typing speed of 65+ words per minute
* Experience using digital dictation software, ideally Diktamen, would be advantageous
Salary & Hours
* Salary of £26,000 to £28,000, dependent on experience.
* Our standard working hours are 8:30am to 5:30pm Monday‑Thursday and 8:30am to 5pm Friday.
Benefits
Hybrid Working
3/2 hybrid working pattern after probation.
23 Days Holiday
Rising to 26 days, plus bank/public holidays.
Extra Holidays
3 holiday buy backs and an extra day for your birthday after service length requirement.
Looking After Your Health
Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.
Looking After Your Well‑being
24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
Work Life / Balance
Active social committee with generous departmental and firm‑wide social budget.
Recruitment Process
Interviews will be conducted by MS Teams and will include scenario‑based questioning.
Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.
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