About the Role
We have been appointed by an insurance trade association, who are looking for an Insurance Services & Compliance Manager to join their team.
Previous experience working within the Insurance industry is essential for this role.
Key Responsibilities
Strategic Leadership
* Support the COO and Executive team in delivering the Client's business plan and strategic objectives within agreed timescales.
* Develop and implement a comprehensive strategy to enhance industry knowledge, regulatory understanding, and professional standards across the client base.
* Provide expert regulatory guidance to end-users and internal teams to support operational excellence.
Client Engagement and Value Creation
* Contribute to the growth and retention of business across all tiers.
* Build and maintain strong relationships with key stakeholders across the Insurance industry.
* Translate industry and regulatory changes into practical insights, guidance, and learning opportunities for end-users.
* Collaborate with the Learning & Development Manager to deliver a structured programme of Insurance specific market-focused events, forums, and educational content.
Insurance Content Development
* Design and manage a comprehensive Resource Library, including templates, policy wordings, and contractual documents relevant to the insurance industry.
* Develop and maintain a Management Information (MI) reporting suite and market research library for internal and external use.
* Produce key materials and thought leadership content for use across digital channels, events, and external & Internal communications.
* Support the design and implementation of a Compliance Support section on the Client's website, ensuring accessibility and relevance for clients.
Compliance and Governance
* Manage the Client's relationship with its external Compliance Partner, ensuring performance and delivery align with contractual and strategic expectations.
* Monitor and map the UK, Republic of Ireland, and Gibraltar insurance markets, identifying regulatory and Industry developments relevant to clients.
* Contribute insight and recommendations to support continuous improvement of client services and value propositions.
Skills and Experience Required
* Strong background in an insurance organisation is essential for this position.
* In-depth understanding of regulatory frameworks, market trends, and insurance principles.
* Proven experience in stakeholder engagement, relationship management, and cross-functional collaboration.
* Excellent communication and presentation skills, with the ability to translate complex Insurance issues into accessible insights.
* Strong organisational and project management skills, with the ability to manage multiple initiatives simultaneously.
* Experience in developing or managing Insurance/General Agent specific content, learning materials, or compliance documentation is highly desirable.
Personal Attributes
* Commercially astute, with a strategic and solutions-focused mindset.
* Collaborative and relationship-driven, with excellent influencing skills.
* Detail-oriented and proactive, with a passion for professional standards and industry excellence.
* Confident communicator, comfortable engaging with senior stakeholders and regulatory bodies.
Package
A competitive salary and benefits package is offered, commensurate with experience.