Chief Operating Officer - Encompass Southwest
* Multiple Locations
* Full Time
* £39,000 - £42,000 per annum (dependent of experience)
Location: Based in North Devon – Regional travel required
Reporting to: Chief Executive Officer
About Us
Encompass Southwest is a forward-thinking charity rooted in the heart of North Devon, dedicated to supporting individuals facing multiple disadvantages. Through trauma-informed, person-centred support, we empower people to overcome barriers and achieve positive change in their lives.
The Opportunity
We are seeking a dynamic and driven Chief Operating Officer (COO) to join our senior leadership team. This is a pivotal role that will shape the operational backbone of our organisation, ensuring the effective delivery of our vital services across the region.
As COO, you will lead on strategic operations, ensuring high standards of practice, quality service delivery, and compliance with regulatory and HR policies. You’ll be responsible for budgeting, team leadership, and continuous improvement of internal systems to strengthen our impact and sustainability.
Key Responsibilities
* Oversee and enhance the day-to-day operations and administrative functions of Encompass Southwest
* Lead and support teams to deliver trauma-informed, high-quality services
* Ensure financial and budgetary oversight across all operational areas
* Develop and maintain compliance with HR and regulatory frameworks
* Drive improvements in service delivery and organisational effectiveness
* Work collaboratively with the CEO and leadership team on strategic planning
About You
We’re looking for a resourceful problem solver and confident leader who thrives in a fast-paced environment. You will bring:
* Strong leadership and team management experience
* Proven operational and strategic planning expertise
* Excellent understanding of compliance, HR practices, and budget management
* A passion for making a difference and a commitment to our values and mission
Why Join Us?
This is more than just a job – it’s an opportunity to be part of a movement that gives voice and support to those who need it most. You'll be joining a passionate, values-led team working at the forefront of social change in the Southwest.
How to Apply
For more information or to request an application pack, please contactc.fisher@encompass-sw.org.uk or call 01271 371499.Once you have read through the application pack you should email an update CV and covering letter to the email address above.
1. Occupational Group HR & Recruitment Administrative, Secretarial & Office Support
2. Salary Details
£39,000 - £42,000 per annum (dependent of experience)
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