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Learning & development officer

Blacknest
Coworth Park - People and Culture
Learning & development officer
Posted: 12 March
Offer description

We care about your career and are known for having the absolute best people in the industry. When you join us as a Learning & Development Manager you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award‑winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.


What you’ll get

* Fantastic Employee bonus scheme and Excellent Service charge
* Complimentary stays including breakfast across the Dorchester Collection Hotels
* 50% F&B discount at selected bars and restaurants within the Dorchester Collection
* Vibrant Social events that bring employees together including Summer party and Winter ball
* Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
* Apprenticeship, training and development opportunities – from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
* £1,000 bonus when you recommend a friend
* Access to immediate well‑being advice, because we care about our employees


What you’ll do

You’ll love what you do and take pride in delighting our guests:

* You will be responsible for influencing our employee journey from the very beginning, working closely with our whole People & Culture team to deliver spectacular training and development, to ensure our employees and guests receive nothing but the best experience.
* You will be working closely with our work‑experience and apprenticeship programmes, and supporting the development of each and every one of our employees.
* You’ll also support the Director of People & Culture with all HR Generalist administration duties and will create and deliver presentations.

The items shared are the essence of a day in the life of a Learning & Development Manager, but we’ll make sure you are provided with specifics on how we care for our hotel.


What you’ll bring

* Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Learning & Development Manager you’ll have the opportunity to bring these to life and continue to create our legacy.
* Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
* English is the primary language used in our hotel. You can comfortably communicate in this language.

Compensation: Competitive salary

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