Our busy leisure centre is looking for a welcoming and proactive Receptionist to be the first smiling face our members see. If you enjoy helping others, keeping things running smoothly, and being part of a lively community environment, this could be the perfect role for you. About the Role Greeting members and visitors with warmth and professionalism. Handling enquiries in person, over the phone, and via email. Managing bookings for classes, facilities, and memberships. Managing learn to swim waiting list and calling customers to book them in to the scheme. Processing payments and maintaining accurate records. Supporting the wider team to ensure the centre runs efficiently. Keeping the reception area tidy, organised, and inviting. Skills and Experience Excellent communication and customer service skills. Confident using computers and booking systems. A calm, positive attitude in a fast‑paced environment Strong organisational skills and attention to detail A team player who enjoys working with the public Previous reception or customer service experience is helpful but not essential What can we offer you? In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include: a local government pension scheme with 18.1% employer contribution salary sacrifice schemes employee discount benefits including shopping, supermarkets, gym discounts and more! travel loans Health Assured – confidential help and support for your wellbeing Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits. Contact For further information about this role, please contact Sally Taylor Sally.Taylor@northyorks.gov.uk. Key Documents Job Description