Part-Time Credit Controller (2 days per week) - Manchester City Centre (Hybrid Working) Up to £33,500 pro rata Your new company Hays are working exclusively with a growing, customer-focused organisation based in Manchester City Centre to recruit a Part-Time Credit Controller. This is a fantastic opportunity to join a supportive and collaborative finance team within a company that prides itself on delivering an excellent customer experience. Your new roleAs a Credit Controller, you will be responsible for managing and reducing aged debt, maintaining positive relationships with customers, and ensuring timely payment of outstanding invoices. This role is ideal for someone who takes a personable, empathetic approach to credit control and understands the importance of maintaining strong customer relationships while effectively managing cash flow. Key Responsibilities Proactively manage and reduce aged B2B debt across a portfolio of customers Build and maintain positive, professional relationships with clients Work collaboratively with customers to resolve queries and payment issues in a friendly and approachable manner Escalate complex accounts where necessary while maintaining a customer-first approach Maintain accurate records of communications and account activity What you'll need to succeed Previous experience in a credit control role is essential A customer-centric approach to debt recovery -abiliy to build relationships is key and understands the client's needs Excellent communication and interpersonal skills Strong organisational skills with good attention to detail Ability to build rapport and handle sensitive conversations with professionalism Confident working both independently What you'll get in return Salary up to £33,500 per annum (pro rata) Working Pattern 2 days per week - Flexible options available:: - 2 full days (9:00am - 5:00pm with 1-hour lunch), or Spread across 3 shorter days to suit your schedule Hybrid working available, with the flexibility to work from home Friendly and supportive working environment Excellent company benefits Opportunity to join a growing and forward-thinking business If you’re a Credit Controller who thrives on building relationships and taking a collaborative approach to resolving outstanding balances, we’d love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4803582